Terms and Conditions

These terms and conditions explain the main rules for using the Pulsz Casino website, creating and using a player account, accessing games, taking part in promotions, and using any related services we make available.

By accessing the site, registering an account, or using any part of the platform, you agree to follow these conditions of use. If you do not agree, please do not use the website or create an account.

This page is written to set clear expectations in plain language. It outlines your responsibilities as a player, our responsibilities as the platform operator, and the practical limits that apply to gameplay, payments, promotions, and access.

Adults Only: Who Can Use Pulsz Casino

Pulsz Casino is intended for adults only. You must be at least the legal age required to participate in online gambling-style entertainment where you are physically located when you access the platform.

It is your responsibility to understand and follow the laws and regulations that apply to you. If online casino-style play, sweepstakes-style promotions, or online payments tied to these services are not lawful where you are located, you should not use the platform.

We may restrict or block access in certain countries, regions, or jurisdictions, and we may change those restrictions over time. Some states and regions may also have limits on specific promotions or redemption features.

Setting Up Your Account: Simple Rules That Protect Everyone

To use most features of the platform, you will need to create a player account. When you register, you agree that:

• The information you provide is accurate, current, and belongs to you.
• Your account is registered in your own name.
• You will keep your account details up to date.
• You will only create and use the number of accounts permitted by Pulsz Casino.

We may ask you to confirm key details at registration or later, including your identity, age, address, or payment method ownership. If required information is missing, inaccurate, or cannot be verified, we may limit account features until the issue is resolved.

Identity Checks (Verification): Why We May Ask for Documents

To help protect players and meet legal and operational requirements, Pulsz Casino may request verification information at any time. This can include documents or details that help confirm:

• Your identity and age
• Your residential address
• Ownership of a payment method used on the account
• Account activity that needs clarification for security or fraud prevention

Verification requests are meant to protect you and the platform. If verification is incomplete, delayed, or unsuccessful, we may restrict deposits, withdrawals, redemptions, bonus eligibility, or other account functions until the review is finished.

Your Account, Your Responsibility: Login Security and Authorized Use

You are responsible for keeping your username, password, and any other login methods confidential. Any activity that occurs through your account is treated as authorized by you, unless we determine otherwise based on a security review.

Player accounts are personal. You may not:

• Share your account with anyone else
• Sell, transfer, or assign your account to another person
• Use someone else’s account
• Play on behalf of another person, or allow someone to play on your behalf

If you think your account has been accessed without your permission, contact support as soon as possible so we can help you secure it.

Deposits, Withdrawals, Redemptions, and Balances: What to Expect

Pulsz Casino may offer multiple ways to make purchases or deposits and to request withdrawals or redemptions, including ACH, Apple Pay, Discover, Google Pay, MasterCard, and Visa. Availability can vary based on your location, your device, your bank or card issuer, and other operational factors.

When using the platform, you agree that:

• Processing times can vary, and may depend on verification or payment provider reviews.
• Limits, minimums, and eligibility rules may apply.
• We may review withdrawal or redemption requests before approval.
• We may place reasonable holds or checks on transactions to prevent fraud, chargeback abuse, or account misuse.

Balances may be displayed in different categories, including Gold Coins and Sweepstakes Coins, and those balances may follow different rules. If you notice a balance that appears incorrect, please contact support before continuing play, because continued play may affect how an issue can be corrected.

Bonus Terms Made Clear: Promotions, Playthrough, and Expiration

Pulsz Casino may offer bonuses and promotions, including welcome offers, purchase-based promotions, and daily login offers. These offers often come with additional bonus terms that apply on top of the general platform rules.

Before you participate, you are responsible for reviewing the specific promotion terms shown with the offer. Common conditions may include:

• Eligibility requirements (including location and age)
• Wagering or playthrough requirements
• Time limits and expiration rules
• Game restrictions or contribution rules
• Limits on how much can be redeemed or withdrawn, where applicable

Important promotion rules you should know

Some common rules may apply to promotional Sweepstakes Coins, including:

• A 1x playthrough requirement on Sweepstakes Coins before they can be redeemed.
• Games may contribute differently in some promotions, but unless stated otherwise, slots and table games may contribute 100% toward the listed playthrough requirement.
• Sweepstakes Coins may expire if your account is not accessed for 60 consecutive days.
• We may void bonuses or related winnings if we reasonably believe there is bonus abuse, fraud, collusion, chargeback misuse, or multiple-account activity.

Redemption limits and thresholds

Redemption rules can vary by jurisdiction. As a general guide:

• The maximum redemption amount for Sweepstakes Coins is $10,000 per day for most states.
• Residents of Florida and New York are limited to a maximum win redemption of $5,000 per single spin or game round.
• Minimum redemption thresholds may apply, such as 100 Sweepstakes Coins for cash prizes and 10 Sweepstakes Coins for gift cards.

Promotions may also be restricted in certain locations, including Washington, Idaho, Nevada, Michigan, and Montana. Eligibility may change, and not every offer will be available to every player at all times.

Games and Features Can Change: Availability, Maintenance, and Updates

We work to provide reliable access to games and services, but availability may vary due to:

• Location-based restrictions
• Device compatibility and browser limitations
• Scheduled maintenance and updates
• Software changes by us or our providers
• Unexpected technical issues

Pulsz Casino may add, remove, suspend, or limit games, features, promotions, or site functions at any time. We do not promise that any specific game, provider, payment method, or promotion will always be available.

Fair Play Rules: What You Can and Cannot Do on the Platform

Using the platform means playing fairly and using the site for its intended purpose. You agree not to engage in prohibited behavior, including:

• Using the website for unlawful purposes
• Providing false, misleading, or stolen information
• Fraud, collusion, or attempts to exploit other players or the platform
• Chargeback abuse, intentional payment disputes, or misuse of payment methods
• Bonus abuse, including using promotions in a way that violates offer rules or intended play
• Attempting to manipulate games, results, promotions, or site systems
• Using bots, scripts, automated play, or unauthorized software
• Letting another person access or use your account

If you are unsure whether an action is allowed, it is best to contact support before proceeding.

When We May Restrict or Close an Account: Balanced Operator Rights

To protect players and maintain platform integrity, Pulsz Casino may take reasonable action when we believe rules have been broken, verification is incomplete, or misuse may be occurring. Depending on the situation, actions may include:

• Limiting access to certain features
• Refusing service or blocking access in specific locations
• Suspending promotions or removing promotional eligibility
• Placing transactions on hold while a review is completed
• Freezing account activity temporarily for security checks
• Closing an account when it is necessary and justified

We aim to apply these measures in a fair and proportionate way based on the information available at the time of review.

Errors and Technical Problems: How Mistakes Are Handled

From time to time, issues may occur, such as:

• Display errors (including game results, bonus amounts, or balances)
• Game malfunctions or interrupted sessions
• Incorrect promotional awards
• Pricing or transaction display mistakes
• Connectivity issues or device-related problems

If there is an obvious error or a technical issue that affects gameplay, balances, promotions, or transactions, Pulsz Casino reserves the right to correct the mistake and address the impact in a reasonable way. This may include adjusting balances, reversing incorrectly credited amounts, or voiding outcomes that were clearly caused by a malfunction rather than normal play.

If you believe an error has occurred, stop play and contact support promptly so the issue can be reviewed.

Responsible Gaming: Entertainment First

Gambling-style play should be treated as entertainment, not as a way to make money. Pulsz Casino encourages responsible play and informed decision-making.

Responsible gaming tools or limits may be available, and we encourage you to use them if you feel your play is no longer enjoyable or manageable. If you need extra support, please visit our responsible gaming resources (see our related policies below).

Content Ownership: Intellectual Property and Acceptable Use

The Pulsz Casino website, including its design, branding, text, graphics, software elements, and other original materials, is owned by Pulsz Casino or licensed to us.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission, except where allowed by law for personal, non-commercial use.

Third-Party Providers and Linked Services

Some parts of the platform may be provided or supported by third parties, including game studios, payment processors, identity verification tools, analytics services, and hosting providers. These services may have their own operational limits, outages, or eligibility requirements.

Pulsz Casino is not responsible for third-party interruptions or failures outside our reasonable control, but we will make reasonable efforts to restore access when issues affect core site functions.

If the website includes links to third-party sites or tools, those services are governed by their own policies and terms, and you use them at your own discretion.

Limits on Liability: A Fair, Real-World Standard

To the extent allowed by applicable law, Pulsz Casino is not responsible for losses or damages that result from:

• Technical interruptions, delays, or system downtime
• Device issues, unsupported browsers, or user configuration problems
• User error, including mistakes made during gameplay or transactions
• Third-party service failures, including payment and internet service disruptions
• Events outside our reasonable control (such as major outages, natural events, or wider network failures)
• Misuse of the service, including prohibited behavior or account sharing

This section does not remove any rights you may have under applicable consumer protection laws. Where legal limits apply, we apply them as required.

“As Is” and “As Available”: No Guarantees of Uninterrupted Service

The website, games, and services are provided on an “as is” and “as available” basis. We aim for reliable performance, but we cannot guarantee uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Service Terms

We may update these terms from time to time to reflect changes in the platform, legal requirements, security practices, or operational needs.

The most current version posted on the Pulsz Casino website will apply from the date it is published, unless we state a different effective date. Continued use of the platform after an update means you accept the revised terms, so it is a good idea to review this page periodically.

Other Policies You Should Review

These site terms work alongside other policies and pages that may apply to your use of the platform, including:

• Our “Privacy Policy” (see /privacy-policy)
• Our “Responsible Gaming” information (see /responsible-gaming)
• Bonus terms for specific promotions
• Anti-money laundering and “know your customer” practices, where applicable
• Our “Cookie Policy” (see /cookie-policy)

If there is a conflict between a specific promotion’s rules and these general platform rules, the promotion’s specific rules typically apply for that promotion.

Contact Pulsz Casino Support

If you have questions about these terms, your account, a transaction, or a promotion, you can contact Pulsz Casino through our official support channels:

• Email: support@pulszsweeps.com
• Phone: +1 424-371-7304
• Live chat: Available on the website
• Help center: FAQ section on the website

These rules are here to create clear, fair expectations for everyone using Pulsz Casino. By continuing to access the site and use the services, you agree to follow the platform rules and the most current version posted on the website.